1. Information We Collect

We collect the following types of information from users of our Services:

A. Personal Information

Personal information refers to any information that can identify you as an individual. This includes:

• Account Information: When you create an account with TruVision, we collect your name, email address, phone number, payment information, and other details necessary for account management and billing.
• Subscription Information: Details about your subscription plan, preferences, and usage patterns, including what content you watch, when, and for how long.
• Device and Technical Information: Information about the device you use to access our Services, including device type, operating system, IP address, browser type, and version.
• Payment Information: When you make purchases through our Services, we may collect your credit card information or other payment details. However, sensitive payment details are processed securely by third-party payment processors.

B. Usage Data

We may collect certain information automatically when you use our Services, including:

• Viewing History: Information about the shows, movies, and other content you watch.
• Search Queries: Information on your search preferences and behavior within the platform.
• Interaction Data: Data about how you interact with our platform, such as clicks, scrolling, and navigation patterns.

C. Location Data

We may collect approximate location data based on your IP address to tailor content and provide region-specific recommendations. We may also request access to your device’s location information if you are using a mobile app.

2. How We Use Your Information

We use your information for the following purposes:

• To Provide and Improve Services: We use your personal and usage data to provide you with the streaming content you request, optimize your viewing experience, and improve the functionality of our Services.
• Account Management: To create and manage your account, process payments, and provide customer support.
• Personalized Content: To offer personalized recommendations based on your viewing history and preferences.
• Marketing and Communications: To send promotional materials, newsletters, and offers related to TruVision services that may be of interest to you. You can opt-out of marketing communications at any time.
• Security: To enhance the security and integrity of our Services and protect against unauthorized access, fraud, or abuse.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our Terms of Service.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data in the following situations:

A. Service Providers

We may share your personal and usage data with third-party service providers who assist us in operating our Services. These include:

• Payment processors
• Hosting services
• Analytics providers
• Marketing and advertising partners
• Customer support tools

These third parties are contractually obligated to handle your data in accordance with our privacy practices.

B. Legal Obligations

We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or requests from law enforcement, or to protect our rights and interests.

C. Business Transfers

In the event of a merger, acquisition, or sale of TruVision’s assets, your information may be transferred as part of that transaction.

D. With Your Consent

We may share your information with other third parties when we have your consent or at your direction.

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes for which it was collected, including providing our Services, complying with legal obligations, resolving disputes, and enforcing our agreements. When no longer needed, we will securely delete or anonymize your data.

5. Data Security

We take the security of your information seriously and use commercially reasonable security measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your personal information.

6. Your Privacy Choices

You have the following choices regarding your personal information:

A. Access and Update Your Information

You can access and update your account information at any time by logging into your account on our platform.

B. Marketing Communications

You can opt-out of receiving promotional emails or marketing communications from us by following the unsubscribe instructions in the email or by updating your account settings.

C. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Services.

D. Deleting Your Account

If you wish to delete your account, you can contact us at truvisionkbcn@gmail.com or follow the account deletion procedure in the app or website. Upon account deletion, we will retain certain information as required by law.

7. Children’s Privacy

TruVision does not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

8. International Transfers

TruVision may transfer your information to, and store it in, countries outside of your country of residence, including the United States, where data protection laws may be different. By using our Services, you consent to the transfer of your information to such countries.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes to this Privacy Policy on our website, and the “Effective Date” at the top will be updated accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

TruVision Streaming Television Network
Email: truvisionkbcn@gmail.com
Phone: (470) 207-3557
Address: 928 Commercial Street, N.E., Conyers, Georgia 30012

This Privacy Policy is intended to provide you with transparency regarding how we handle your personal information while ensuring compliance with privacy laws and best practices. Thank you for trusting TruVision with your personal data.