Privacy Policy
Effective Date: 09-30-25
Powered by TruVision TV
TruEvents (“we,” “our,” “us”), powered by TruVision TV, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name, email address, phone number, billing details, and account credentials.
b. Payment Information
- Payment card details and billing address (processed securely by third-party payment providers, not stored on TruEvents servers).
c. Usage Data
- IP address, device type, browser, and activity on our platform (such as pages viewed, videos streamed, or features used).
d. Content Information
- Any videos, images, text, or other content you upload, stream, or share on TruEvents.
2. How We Use Your Information
We use your information to:
- Provide and manage TruEvents services.
- Process payments and subscriptions.
- Communicate with you about your account, events, or updates.
- Personalize your user experience.
- Improve our platform and develop new features.
- Prevent fraud, abuse, and violations of our Terms of Service.
3. Sharing of Information
We do not sell your personal data. We may share information only with:
- Service Providers: Payment processors, hosting services, and technical partners who support platform functionality.
- Business Partners: Sponsors or advertisers, but only with your consent.
- Legal Compliance: If required by law, regulation, or government request.
- Platform Security: To protect against fraud, security threats, or unauthorized access.
4. Cookies & Tracking Technologies
We use cookies, beacons, and similar tools to:
- Remember your login preferences.
- Track usage patterns for analytics.
- Deliver personalized content and ads.
You can manage or disable cookies through your browser settings.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information as long as necessary to provide services, comply with legal obligations, or resolve disputes.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data.
- Opt out of promotional communications.
- Restrict or object to certain data processing activities.
- Request a copy of your data in a portable format.
To exercise these rights, contact us at privacy@thetruvision.net.
8. Children’s Privacy
TruEvents is not intended for children under 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect data from minors. Parents or guardians who believe their child has provided personal data may contact us to request deletion.
9. International Users
If you access TruEvents outside the United States, your data may be transferred and processed in the U.S., where data protection laws may differ from your jurisdiction.
10. Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of TruEvents after updates indicates acceptance of the revised policy.
11. Contact Us
For questions or concerns about this Privacy Policy, please contact us:
📧 truvisionkbcn@gmail.com
🌐 www.thetruvision.net